RIG Systems – Industrial safety and specialist rescue training providers. Confined space, work at height, water rescue, rope rescue, IRATA, first aid, emergency response teams, standby rescue

RIG SYSTEMS LTD

PRIVACY AND COOKIE POLICY

PRIVACY STATEMENT

This policy explains how RIG Systems Ltd. uses and protects any personal information that you provide to the Company when using our website.

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We do not pass on your details to any third parties unless you give us permission to do so.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our training or equipment store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, job title, email address and any other information relevant to the sale or offer.

We DO NOT store credit card details, nor do we share customer details with any 3rd parties. Therefore when re-ordering equipment or training courses you will be required to re-enter your credit card details each time.

When you browse our website, we may automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

We may periodically send promotional emails about new products, offers or other information, which we think you may find interesting using the email address, which you have provided.

From time to time, we may also use your information to contact you for market research purposes.

How do I withdraw my consent?

If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information at any time by contacting us at info@rigsystems.co.uk or mailing us at: RIG Systems Ltd., Meldon Quarry, Meldon, Okehampton, Devon, EX20 4LT, United Kingdom.

DISCLOSURE

We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website, and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that allow you to share our content across your social networks.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors, and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. We may also share this information with third parties for this purpose.